General Information

Do you accept private insurance?

Yes. Please contact insurance company and request to provide us GOP (Guarantee of Payment) as soon as your visiting date is settled. Please note that if we do not receive GOP on the day of your visit, please pay us full amount and reimburse by yourself. Please contact International Medical Support Center for detailed information.

Do you accept credit card?

Yes, we can accept credit card.
Please note that if you do not have Japanese health insurance, the fee will be 200 percent.

Do you accept Second Opinion?

Yes. Please contact International Medical Support Center for detailed information.

What are visiting hours at Shonan Kamakura General Hospital?

Please refer to "Patients & Visitors"

Where should I go if I lose something in the hospital?

Lost and found is located at the general information desk in the main lobby on the 1t floor of building A. Please stop by or call on Monday to Saturday from 8:30 to 17:00. Please note that the hospital will not be held responsible for any lost personal items.

Consultation Questions

What are the clinic opening hours at Shonan Kamakura General Hospital?

Please refer to "Patients & Visitors"

Do you provide out-of-hours・holiday services?

Please refer to "Patients & Visitors"

Do I need an appointment for a Private Medical Check Up?

Please refer to "Private Medical Check Up"

Hospital Services and Facilities

What kind of medical equipment do you have?

Please refer to "Medical Equipment"

Where do I park? Is your visitor parking free?

Please refer to "Transport & Parking"

Where are the ATMs (Cash Dispensers)?

ATMs are located in Lawson on the first floor of the main building.

Do you have a restaurant?

The restaurant (Dining Shokama) is located on the first floor of the Advanced Medical Center Building (Building D) (opened on April 1st, 2021).
There is also a Doutor coffee shop on the first floor of the main building (Building A).

Opening Hours

●Dining Shokama
Monday to Saturday: Café 7:30A.M.~5:00P.M.
          Restaurant 11:30A.M.~5:00P.M.
         (Last order: 4:30P.M. for both café and restaurant)
Sundays and Holidays: Closed

●Doutor coffee shop
Weekdays: 7:30A.M.~5:00P.M.
Saturdays: 11:30A.M.~4:00P.M.
Sundays and Holidays: Closed

Is there a shop in the hospital?

Yes, a 24-hour Lawson convenience store is located on the 1st floor beside Doutor's coffee shop. You can buy everyday items at Lawson.

Are there nursing rooms ?

Yes. There are two nursing rooms in the hospital. One is in the Pediatric department on the 1st floor and the other is in the Plastic Surgery department on the 3rd floor.

Are there any laundry facilities at the hospital?

A 24-hour self service laundrette is available on each ward in Building A.
You need to purchase a prepaid card to operate the washers and dryers.
You can get prepaid cards at the Nurse Station Counter. Please ask the nurse if you need assistance.

Does the hospital have internet access?

Free WiFi is available.

Wired LAN Internet access is available in private rooms only. Please go to the staff station when using the service.
*Please note that there are places where free Wifi connection is difficult.
*We are not responsible for any damages incurred by patients or third parties as a result of using this service.
*Please note that we cannot provide support on how to connect to WiFi etc..
*If you receive instructions from your doctor, nurse, or other health care provider to refrain from using the electronic device, please follow their instructions.


General Consultation Service Hours

【Morning hours】

12:30~ * Hours vary by department

【Afternoon hours】

12:30 ~ * Hours vary by department

※Some departments are by appointment only. Consultation Service Hours may vary by department. Please ask the clerk at the reception desk or call +81-467-46-1717 for further details regarding operating hours.

Days Closed

Sundays and Holidays

Shonan ER

Open 24 hours a day 365 days a year

※For more information, please contact us at +81-467-46-1717 or Fax +81-467-45-0190 or contact us.